I'm a frequent flyer at the Starbucks near my place, but I happened to be in the area so naturally I gravitated towards this one. I walked in and immediately noticed how big it was and while this is a plus, I also saw how packed it was. There were a lot of people sitting there and a line had formed. It felt stuffy for sure, but that's because of the crowd. The fireplace and free wi-fi is a plus. I'm used to my favorite Starbucks employees being warm and friendly so it was a different experience here when I got kind of a robotic "what are you ordering, here's your order" type service. I really do understand they were busy and they were trying to keep the line down so I'm not trying to condemn the employees for that. I got a tall hot chocolate with coconut milk, which was delicious. Points for that!