Their pick-up service blew us off. They scheduled a delivery window of 1-3 and didn't even attempt to deliver until 4. When they couldn't get in the gate, they called from a restricted number, left no call back number, waited 3 minutes then left. It took five phone calls to the store to reach somebody who could handle the issue (the first four calls ended up getting transferred to voice mail).Then they said there was no way to turn the truck around. Don't contact this place unless you like wasting your time with unprofessional drivers, inaccurate time windows, and playing phone tag with stores.