Out all the restaraunts along Memorial Dr that give terrible slow and rude service on a regular basis without a doubt Popeyes has taken the crown for the absolute worst. I first ate there a few months ago and had a mediocre experience after a long wait for the food. last night however is another story. After a long hard day of work I was hungry and I saw cars in the Popeyes drive thru so I googled their hours and saw they close at midnight. This was on Sunday April 8th, 2018. I only had 4 dollars of cash on me and 5 in my bank account so I went to kroger and did cash back to get 8 bucks. So I pulled into the drive thru at 11 03 PM. I have worked in the restaraunt industry most of my life and I always try not to come to a place within 30 minutes of close, but I think an hour is pretty reasonable. So I pulled up to the speaker and began to wait. A couple minutes went by and I pulled forward to see what was going on. I saw a customer at the drive thru window so I figured they were busy with him and pulled back to the speaker. I continued to wait. After 5 minutes another car pulled behind me. They waited about 10 minutes before finally leaving. Then 15 minutes in another car pulled behind me. I honked. so waited a couple more minutes and honked 3
times, the other car still waiting too. After 20 minutes I finally pulled forward to the window to see a black man and woman. The woman shouted "closed!!!" and then quickly got out of view. I get it I work in restaraunts and though I have never done it myself I understand the desire to close early and that's cool. But to let customers sit and wait for over 20 minutes when they could simply come on the speaker and say they are closed is absolutely disrespectful and the worst customer service I have seen in my entire life.