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| - So I never write reviews. Uehara Motowerks and how special the owner Mori is forces me to .
If I didn't write one it would be plain wrong. I don't want that on my conscience.
Now, for those of you know about keeping good things a secret, I hate to let this out, people already know how great this place is and I'm beginning to regret shooting myself in the foot by doing this.
I may have to wait longer now to get my car in because he's going to add a lot more clients.
There are a lot of little things about my experience what were impressive,and i could write a lot more, but I'm trying to be short. I'm the pickiest brutally- honest, ready to throwdown type of customer. I'm such a douche because I'm not perfect but I expect perfection from people work on my stuff ( total jackass).
Below are three things that really made me feel like I was lucky to find an honest and talented professional like Mori.
1. I won't go into makes and models. But I wasn't sure I could find a shop who I knew my car in and out. After a few days of looking, I decided to go with the best I could find. By chance, Mori's name was mentioned online by someone and that he worked on cars, and I thought he'll probably be a bit more knowledgeable or at least I could talk to him. When I first met him, he said whats going on , and I told him my problem. Then I said, "I guess i could do this or that..."
I know enough about cars to know the problem and the fix. Am I good enough to do it?, no way, and do I skills or tools and parts?, nope. So when I told 3 things i think would work, I expected him to go with one solution and agree with me, give me a breakdown of the parts, and explain what he had to do and costs, and time if would take.
Instead, He say " Nah.... I'd just probably do this and see what happens, and you should be okay." So I didn't want to talk shop with him or doubt him, because he was clearly way more knowledgeable than anyone I met, but I addressed concerns and he answered them in ways I didn't expect. Like how the age and condition of the part could affect different things. I mean most people tell you this is how you fix this, and they will fix it, and it will more times than not get fixed, but " Nah...." Thats someone who knows a lot and is really telling you the honest truth from his years of experience trying to save you some bucks while doing the best possible job out there.
2. Sorry, getting long, hate long reviews.
Second thing was I asked some guys at the auto parts store about a small part I needed, they looked and said they couldn't find any store or the computer system and that they don't make that part anymore. I asked for something similar to modify and they said it wasn't gonna work, and that my best bet would not be to look online even , but junkyards. Thats what I expected, so I wasn't devastated , I couldn't just give up. I really didn't wanna start going to junk yards.
I went back in and searched every isle of the store and found something similar. I thought hard and I did my best to modify it and thought i fixed it...at least to where it didn't drive me nuts. I mentioned this to Mori , he fixed it perfectly with the perfect part at a fraction of the cost. He told me the part was easy to find ( I'm not sure if he did something special, I'm still suspicious, but the invoice shows almost nothing for the part)
3. I can change my own oil or use a drive through station close by, But just for even something relatively simple like an oil change I will drive 30 minutes there and 30 minutes back to get it done at his shop. There Isn't a doubt in my mind, for even any minor to major work, I would probably drive a day and back if not more. Just had a little accident today, broke the plastic on the taillight. Called the shop, Mori remembered exactly who I was and told me that he can fix it. I panicked and the minute it happened, I started looking online for parts, I would have wasted a lot of time and money. He saved me again.
So the secret is out, I hope I can get an appointment when I need to .
But all jokes aside, In all fairness to him and his establishment, no matter how busy
it gets Mori is the kind of guy who takes care of all his customers with the same gold standard and beyond. He had my car ready sooner than promised. I was not going to make it in time from work , he offered to wait for me which I appreciated, but it was two to three hours later, but said he is staying late to work on some cars anyway.
I went the next day before closing and talked to him briefly cause he was not done for the day. The shop was still going. I love what I do , but I'm not stay extra hours unless its an emergency.
And then I realized I found a place I can trust that would work on every car like it was their own.
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