4 stars only because I am an EXTREMELY tough critic when it comes to spas. Excellent treatments - I got the Sami Zen and fiancé got deep tissue massage. HIGHLY recommend Sami Zen - different but extremely relaxing. It's basically a detox scrub, float in a jacuzzi, light hot stone massage and mini facial. All set to Samer music and with healing ingredients. 90 min to total relaxation. Very nice facilities (excellent steam room, amenities, service from staff). Exclusive pool for spa guests only. Lap pool with floats so you can just float and relax. Service from bistro direct to chairs. Menu nice but food just ok. Açaí bowl was soupy. We came in June and it was not crowded at all - no kids allowed. Ok retail brands to purchase product. Relaxation room pre-treatment nicely decorated and comfortable, got a few bites on my legs from bugs which distracted from relaxing.