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  • Great Hotel, Great Location, Wonderful Staff We stayed here two nights when in town for the RnR Marathon. Upon check-in I was asked how my travel to town had been and I shared my hectic morning with some flight delay frustration, but glad to be in Phoenix. A little while later there was a knock on the door where a delivery of fresh fruit and sparkling water with the nicest hand-written note from the hotel reception contact, Dominique. This is more than customer service, this is true hospitality. She made sure not only her hotel made me feel welcome, but her city as well. She even remembered me the next day after the marathon and asked about how it went. I hope this establishment knows what a gem they have on their staff. The room was very clean and Aveda toiletry products are always a win in my book, they smell divine. My husband had breakfast at the hotel and said it was the best bacon he had probably ever had. Oh and a Starbucks in the lobby....hooray! Overall excellent experience. Every single person we encountered at this hotel, from reception/check-in, dining, and housekeeping were very friendly and very helpful If only every hotel experience could be this wonderful. Thank you!
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