The ice cream is excellent but a little pricey. The service is less than stellar. Our daughter bought a cone and discovered a hair in it. When we returned to the counter and informed the employee that sold us the cone she actually said "We've been getting that a lot lately". Great!
Also, if you order anything to be picked up later, like a birthday cake or cupcakes, make sure you call before you go to pick it up as they seem to be less than organized with their orders.
I gave them a 2 star rating based on the excellent flavors... it should have been at least a 4.5 with some attention to customer service.