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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Another BMW Only success story. My vehicle (2008, X5) had a check engine light come on and after checking the gas cap, I decided to call Victor and ask if I could bring it in. He said to bring it by and they would check the error code..this is done at NO CHARGE...not like the local dealership. He advised me that it was a failed oxygen sensor and he could have it in and fixed the next day. I took it in the next day and they fixed it, but I also added another problem for them. I was removing my front wheel the night before and the Wheel Lock Key (BMW OEM) broke in the bolt (essentially sealing the wheel to the HUB). I asked if they could remove the wheel lock. After 2+ hours of trying to remove the bolt without damaging the wheel, he advised me that the wheel will have to be repaired if they continued trying (those things are tough). I called the dealership to see if they had a remedy and they advised me they couldn't do it either without damaging the rim. I tried to pay Victor for the hours they spent trying to removing the bolt and he would NOT take any payment for an "attempt"...this is OUTSTANDING CUSTOMER SERVICE!! I did get the security ring off of the wheel lock after hours of drilling and cutting and once the ring was removed I took the vehicle back to BMW Only and they were able to remove the lock without any additional damage to the rim. Victor and his crew are simply AWESOME and I will continue to bring my vehicles here! ** BMW Only earns their 5 star rating!! **
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