I went to write this review solely on a first time bases and I thought it might have been too biased towards hating it. The first time: we waited in line for 30 minutes, spent about $25 for two bowls, and it was O-K. Weirdly flavorless.. Not worth the hype.
Speed up to a few more visits and now I can see why people like it (after not having to wait in line and choosing a recommended flavor). The gentleman preparing my ice cream was nice enough to make me a fresh waffle cone, he was talkative and provided decent service. The Thai Tea flavor is tasty, I liked it. Still cost about $9 for the small with the waffle. Worth it considering the labor and all the extra liquid-nitrogen-jazz that goes into it.