First time coming to this restaurant chain, and I will not be coming back.
Staff was polite and quick. I got the carne asada dinner with refried beans. Didn't get the beans, had to ask for them. Found out that that meal does not come with tortillas as is usually standard at most mexican restaurants. But waitress brought some out for me anyways. Realized as I was cutting in to the steak that the waitress didn't asked how I wanted it cooked, but came out medium rare. I do not typically eat medium rare carne asada. Pretty sure this wasn't even carne asada cut meat. It is flank or skirt steak. This was definitely neither. Waitress gave bit of attitude when she brought out tortillas per request and the beans that she forgot. "I double checked with the chefs and confirmed that tortillas don't come with the meal, but brought your some anyways." Thank you for making it seem like you were doing me a huge favor by bringing me flour tortillas and beans about 8-10 minutes after our food was brought out previously. Steak was very plain, had no real flavor. Also, didn't realize a regular carne asada steak dinner would come out like they were fajitas, on a sizzling fajita plate.
Only thing I enjoyed about my dinner was the chips and salsa beforehand. And the rice with the meal was okay. Boyfriend who got a slow cooked meat of some sort said his was very plain. But he ate his meal that he thought was okay because he was very hungry. The restaurant was dead at 8pm. Food took quite awhile to get out to us.
I definitely gave our waitress attitude, and I normally don't. But just the way she acted towards me with regards to the tortillas and beans was just silly.
Like I said, this was my first time coming here and my boyfriend and I will definitely not be coming back.
Thank you for the waste of money and hungry stomach upon leaving.