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  • I'm a pretty reasonable person when it comes to service because growing up in San Gabriel Valley 626 of LA I've had my fair share of rude service. I came in on a Saturday morning for a gel manicure and regular pedicure. My gel manicure felt rushed the entire time and my French tip was too thick. I kept telling the lady but she would insist it's fine and pretty much look at me and continue her work :/. I'm sorry but there are 10 nails places in a 5 mile radius so.... Customer services makes a difference. My pedicure was fine except the scrub part was kind of rough, after I told the lady it was fine. Will continue my search for a go to nail place. They do have a cheap price for gel manicure $22, you get what you pay for. Update: On the board coming in it was $22 gel and $30 for pedicure. They ended up charging me $60 because somehow for that lady who did my nails (who was super rushing!!) it's $25 and I don't even know why my pedicure was $35. Didn't give me another chance to ask. And just charged me. As you can see I'm very fair with reviews and rarely give 1 star to places. But I am VERY UNSATISFIED. Not only was my service rushed and rude, I was over charged with no reasoning. Hidden charges. Will not be back. UPDATE: 2 days later. My index finger of the french gel nail was peeling.. kind of like a peeling sticker. So I went back. As I arrive I said very nicely "Hi, I was here on Saturday and my nail chipped". Blank stare and eye roll from the guy, here let me see he says. I show him my hand and he proceeds try and fill the nail. I stop him and said no it's peeling too ( I should have been more detailed) so he sighs and says ok then we ll have to re do the nail. I said ok. So I'm sitting here feel all these angry eyes on me and the lady who did my nails on Saturday starts speaking in Vietnamese to him as they all give me dirty looks. He then tells me "it's chipped because you took your hand out to text, the light didn't shine on it long enough because you wanted to text, you shouldn't do that when you get these nails". WOW, I'm speechless.....not only did they mess up and not admit to it but they also blamed it on the customer. Not only was I angry but embarrassed because the guy said it to me out loud with a bunch of people around. 100% NO! Take your business elsewhere to a place that treats customers with respect.
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