Very nice group of people that work here. Yes they may work on commission, but they are not pushy and very patient. Especially Chris!!!!
Unlike another yelper's experience, when I got my feet evaluated through ShoeDog, they wiped everything down (including the treadmill) before I proceed. I didn't have high arches but I did favor one foot more than another as I was experience some pain in my right foot. I really wanted to get a new pair of shoes but I opted for the custom insoles instead and they have worked greatly for me as I have noticed a huge difference in the shoes I already have and my right foot does not hurt like it use to. Yes they were expensive but I had just signed up for the VIP program online for a whopping $1.99 for the year so it did save me a few dollars. I will be back to get the shoes that I really want when I can afford them.
So if they are so great, why not 5 stars? Because when I went back to get my custom insoles that I had done on a Friday on that Monday, they had already been tossed (even after I said I was coming back) so I had to get refitted again. Took a few minutes longer than I had planned but it wasn't too bad. I was more bummed that they threw out my custom insoles more than anything.