We moved into a 12 year old condo & did an update. Time to replace the appliances... I had planned on shopping around this summer, educating myself about these machines, and watching for 4th of july or labor day sales, etc in order to stay within budget. This year, I am also committed to shopping LOCAL, whenever possible, so I thought I'd start with Spencer's. SOOOO glad I did!! My husband and I happened upon David K. He was so patient, professional, knowledgeable and accommodating!! He asked all the right questions so that we walked out the happiest customers! He provided us options that completely fit our needs AND budget! Their prices are super competitive & delivery charges very reasonable. The selection was as big as any big box, but the Customer service experience was exceptional!! If you are in the market for ANY appliance, try Spencers first!! You'll be glad you did!!