So I came in happy to get my roots filled finally!! I was getting my usual platinum blonde but I had to come here because no where else could take me that day. Big mistake. The end result was an AWFUL dish water orange color even after she put the toner in. Fast forward a few months later I tried to fix the problem myself with toner and dying it again and my hair is completely ruined it's breaking off, falling out. I am totally self conscious of my hair now. I don't remember the girls name but she was a new girl, over weight, with long blonde hair. I hope she gets fired and doesn't do anyone else's hair and cause such misery. Ladies do not ever get your hair done here!!! Also the price was outrageous and I seriously regret tipping!!