Excellent customer service and easy online appointment making through the Yelp App (bonus). They were very welcoming here too. Thing is they just didn't do a great job on my nails. It was mediocre at best. I've been wearing acrylic and gel nails since 1997 so I've had downright frightening nail experiences to perfect fills-in and everything in between. Gorgeous nails offers a Yelp discount for positive reviews but being truthful is more important than saving $5. My nails were thick and not sanded well in the corners. In less than a week they were lifting. The salon has a lot going for it (late hours, great location off 215, friendly staff, easy appointment scheduling on Yelp) so hopefully the quality will improve.