I came here for a year straight to send a bi-monthly package to my brother across the country. Peggy was the worst. Peggy questioned why I was doing this every time. She got extremely rude and flustered under heavy crowds (even if the crowd was super patient and polite). If you are not sending with UPS, she will bombard you with questions until you change your mind. She made me feel awful every time I went in to do something nice for my family. Why feel this way during an act of kindness? So I went to the other store down the street and never looked back, life has been better since Peggy is out. Extremely rude, flustered, and fairly slow service.