So very disappointed in Texas Roadhouse today. We may not ever be going back.
It's Mother's Day, so I called this morning to see if they would take a reservation. The gal on the phone said they do call ahead seating 2 hours in advance, so if we wanted to come at 5:30, call at 3:30.
3:30 rolls around and now we're being told they aren't taking seating for parties over 8 people. If we had been told that earlier, we could have made reservations elsewhere, but now we've been waiting around all day for this! Spoke to a manager who basically said 'I don't know what she told you that'
You shouldn't have people answering the phones on Mother's Day if they're not aware of the policies. They also said they couldn't accommodate us in any way. 'I can tryyyy but you'd probably be at two tables'
Now we're scrambling to find somewhere for Mother's Day and could not be more disappointed with the bad information from Texas Roadhouse.