After seeing stellar reviews on Yelp via Twitter, I decided to call Aaron. We have a toilet in our second bathroom that won't stop leaking after we installed it a few weeks ago. We've tried multiple tricks with the wax rings to no avail. I called Aaron to make an appointment....but to my surprise, he talked me through one more attempt to fix the wax rings and then told me to call him if I had any further problems and he would come out to investigate. How awesome is that???