I was a regular customer of Union Burger during their first few months. Went back once in a while after. But then tonight was the WORST EXPERIENCE Ive ever had.
The burgers are still good..
But how can you come back to a place that has a RUDE EMPLOYEE. The cashier lady who was on the shift (November 23 between 1030pm-11pm) looked so pissed at the 2 customers who came before us because they had so many questions and were indecisive (since its their first time). Me & my friend saw that the cashier lady rolled her eyes at them while the 2 customers are talking to each other about what food to get. There wasnt even a long line-up, t'was just us waiting on line... She was just unreasonably pissed.
And then, when it was our time to order.. She didnt greet/smile or anything.. And just looked like she doesnt care about the customers or worse, her job. We asked some items on our burger to be substituted for another, and she just shook her head while she was doing the adjustment on the POS.. Which made us feel SO uncomfortable.
Overall, food is a 3/5
But service was a 1/5 for tonight.
Regardless of how good the food was, that encounter with that rude cashier makes us not want to go back.
Hope the management does something about this.