HORRIBLE CUSTOMER SERVICE! I joined friends at the bar for Happy Hour one week ago. The bartender mistakenly ran someone else's tab on my credit card. This SHOULD be an easy fix, just void the mistaken charge, right? Well that would make too much sense. The bartender explained the problem and that they will work on processing the credit. Huh? I paid my correct tab and left. Three, four, seven days go by and still no credit. Why is this so difficult? I made several phone calls and TRIED to talk the manager and I was told the manager was out, or to call back at another time but still no resolution.
The food was ok but the lack of service was horrible! There are several much better options in the neighborhood which have good food and much better service. Next time I'll go to Beach Club Pizza Bistro, The Standard or Paragon and just drive past NOT Great Scott Tavern.