Staff is great. Been going there since they opened 10 yrs ago. If i can get an appt with my doc I will go. Don't mind the extra $20 copay for the convenience. Its better than going to the ER which is a triple copay and triple wait. This is a convenient doctor office. The staff has changed over the years but the staff has always been aces to me. The PAs there are just as good as the docs. They seem to work long hours and wont complain if u come in just before close