I go to chipotle I would say 5-7 times a week. This one is a newer location and I went here last weekend. I ordered a burrito to go, the person rolling the burrito failed to keep the contents of the burrito inside of the burrito and just went ahead and wrapped it in foil and put it in the to go bag. I got home and starting eating the burrito. The rice was not cooked and still very hard. Called them and they just said sorry. Was very disappointed with my experience of this location.