Thank you for the nice smile and greeting. No thank you for the coffee that's 13 minutes old and tastes like burned tire after I asked for a sample. Thank you for acknowledging my request for a pour over. No thank you for giving me a stern warning that it would take 10 minutes because "they're only two of us on the floor." No thank you as being one of the few Starbucks that won't make a fresh batch of coffee after it's bottomed out burned. Guest service at its worst. Good scone though but zero coffee to enjoy it with. No thank you to this location....ever.