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  • Buyer beware! I purchased a Groupon for $29 for here and was only able to get a booking for a massage for more than a week out due to their therapist being out of town. I received a call the morning of my massage telling me I was 10 minutes late for my appointment and that they were going to charge me an additional $65. I explained I had mistaken my appointment for the next day and that I could be there in 15-30 minutes. She told me they were booked and I couldn't do that. I asked if I could rebook at another time and she said I was welcome to use my Groupon at another time but they were still going to charge me an additional $65. Most professional businesses would send out courtesy reminders either via text, email, or phone if an appointment is set more than a week out, especially if they are going to implement such a strict cancellation policy. With the receptionist so unwilling to work with me, I can only assume this business appreciates when potential clients don't show up, so instead of a $29 massage, they can charge $94.
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