Ughhhh I usually love einsteins but this one is so horrible!!!! I got an everything bagel toasted with regular creme cheese and an ice tea my usual. The ice tea was soooo bad I literally thought I was drinking urine. It tasted like it was sitting there for days and I swear I saw mold stuff in it. My bagel was so cold, dry and chewy but in a bad way. Seriously so nasty. The service was horrible, took them so long to make the order way longer than the normal expected time. I will not be back here or any Einstein because of this. How hard is it to make a bagel! Oh and it barley had any creme cheese on it just chewy cold bread