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  • I was returning a pedometer that I had bought earlier that day at The Big 5 Sporting Goods, I couldn't program the pedometer with a friend so we thought it was damaged, so I took it back to the store that night. There was a new Mg. on duty now the Mg. on the am shift was very helpful but when I took it back that night, the night Mg. (Chris) was on duty. he was the most arrogant person. I had asked if he could help me pick out another pedometer out that would be user friendly and count the calories, he tells me that the one I have is the only one that counts calories, so i looked at the variety of the ones they have and found all of them counted calories all but 2 so I pointed to them and said all of these count calories, well he didn't want nothing to do with helping me so I turned to the associate at the register asking if he would be able to help me and . so we chose one out of many that count calories and he was helping me program it during this time the Mg. just walked around the store and then he calls the associate to come to the shoe dept. So that takes him away from me to which the Mg. could of taken care of whatever was needed in shoes. Mind you there was not a customer in the store, just me. now if the Mg. would have been nice i would of probably bought a tread mill from the store but not now. I will go to a sporting store with better customer service . I will not step foot in that store again. There was many more snide remarks he made during this whole ordeal but I feel this was enough to convince anyone not to go to this store.
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