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| - I traveled clear across town to try this place out and my wife and I were disappointed, to say the least.
First off, when you walk in the door, it's very confusing. There's a couple signs when you first walk in and you'll find yourself standing there reading signs to figure out where you need to go next and what to do. The whole time your standing there reading these signs, you'll have employees standing around, looking at you like you're a big inconvenience!
So we got to the area where you dine in and I had to ask someone behind the counter if we sit down and the order or if we order at the register and then sit down??
After we got that hammered out, I almost stroked out while looking at their full a la carte menu. They nickel and dime you for every stupid thing there. For instance, a burrito $x.xx, add pork $x.xx, add cheese $x.xx, add whatever! They charged you for every single thing. They even charge for chips and salsa! I'm surprised they didn't charge me $1.25 to walk in the front door!
I will say the food was alright. It wasn't horrible but the atmosphere, customer service, the cost and the overall experience sucked!
Maybe I'm biased as I'm a regular at Chile Addiction but when I go there, they can't give you enough chips and salsa and guess what. When you order something like a burrito or enchiladas stack, they don't nickel and dime you for each stupid little thing. It just comes with it all. Then they give you as many sopapilla's as your belly can handle!
This place needs to have some serious change or they will never have return customers, like myself. I won't be returning there. Instead, I'll hit the other New Mexico style place in the SW part of town. It's so much more for less money.
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