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http://www.openvoc.eu/poi#funnyReviews
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  • WARNING- my brother bought 7 cruise tickets through Norwegian Cruises with insurance that he was promised the tickets could be refunded "at any time". They told him this over the phone (yet never sent him info on the insurance). One couple cancelled so he tried to use his insurance for the promised refund. They didn't stand by their salespersons word and only refunded $2500 of a $3500 ticket. He escalated it and they still refused, although they did offer $750 off his next cruise...as if any of us would take another cruise with them after their blatant false sales techniques. We had two cruises we were planning to do through Norwegian. Their loss! On our cruises we had excursions for 5 at each stop, two of us spent major $$ on art plus drinks, games etc. Norwegian your failure to stand behind your poorly trained and/or lying salespeople has successfully lost you far more than $1000. Yes, this is posted on my FB and some of my friends pages too.
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