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| - I tried The Vig last night for the first time, my girlfriend and I ordered take out and were quoted 15-20 minutes on the phone. We showed up roughly 20 minutes later and sat at the bar, where we paid for our meal. We then proceeded to wait 10 minutes... 20... 30... and finally we asked the barback again if the order was ready. He was vague, disinterested, and seemed bored, saying again that it would be "about 5 more minutes." I was so surprised that a restaurant I've heard so many good things about had such poor service! But less than a minute later the actual bartender came over to us and apologized profusely for the long wait, explaining our order had been caught behind a large tables. He apologized again and offered us a $25 gift card for our long wait. He brought our order out a few moments later, apologizing again for our wait time. That is a fantastic example of great service to remedy a less than ideal situation! He was kind, professional, and genuine, all things I greatly appreciate in the restaurant industry. Shout out to the tall, blonde bartender, definitely turned a bad experience into a good one!
On a last note - the food was FANTASTIC! I ordered the Black Bean Burger and it was probably one of the best vegetarian burgers I have ever had. I highly, highly recommend this place if you are a vegetarian like myself, as they had a great selection of non-meat items and a great vibe for happy hour or date night!
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