I have been going to the Church's Chicken at 12040 N 35th Ave, Phoenix, AZ 85029 for a while. Every time I go there, I am impressed with Giovanni and his staff. Giovanni is always helpful, courteous, and polite. There is another gentleman with a moustache who is also very polite and helpful. It is a pleasure going there as I always get great food and am treated well. They know what customer service is all about.