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  • After a few bad experiences here, I will not be returning. The most recent experience I ordered takeout, I get home to find that there is no dipping sauce for the tempura, which is spongy (mind you I live very close, so the food was not sitting around for an extended amount of time before I consumed it), in addition to the fact that 2 more items in my to go order aren't even present. Upon calling to ask why they don't check their orders before sending them away with their patrons, I only received an apology with no explanation, after speaking with the manager I was still dissatisfied as they could not tell me why, when there were only two tables sitting in the restaurant they couldn't take a moment to check my order for accuracy, and once again the manager as well as the hostess were very nonchalant about my concerns. Besides the fact that the service was so poor and unprofessional, the food was mediocre at best. This leads me to a previous time that I ate at the Biltmore location, for lunch, and found a large piece of plastic in my mouth after taking a bite of my salad. After alerting the waitress she only said "Oh, Sorry". That was it, they proceeded to leave the remaining food for my consumption and didn't take anything off of the bill until I asked for a manager. From unacceptable service to mediocre (overpriced) food, Stingray is not a place I'll be going again.
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