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  • Ok Blue Moon, as much as I appreciate your food, I have to give you some tough feedback that hopefully will gone into making your restaurant all that it could and should be. So as already stated, the food is very good. i love Pho and have tried many different varieties around the valley and I think theirs is one of the better ones. They also have some vegetarian friendly options which is great. The ambiance is nice and I like supporting small businesses. Ok. So here's where the rubber hits the road. The restaurant prides itself on making fresh smoothies to order and there seem to be many tasty choices on the menu (I haven't myself had one). However they BLAST THE BLENDER right there in the dining room! It's so awkward and uncomfortable and all conversation is obliterated by the sound. You'd think they'd notice everyone in the restaurant cringe each time they hit the button, but for some reason nothing changes. So my first piece of advice: MOVE THE BLENDER INTO THE BACK ROOM. Its so obnoxious and in it of itself made me not want to come back. The second issue I had was after ordering veggie spring rolls with my vegetarian girlfriend, we were served spring rolls with PORK in them. My GF was so upset because she actually swallowed a bit. Not only is she vegetarian but she's also Jewish. NOT COOL PEOPLE. I know that Vietnamese eat pork very regularly but most Jews don't and especially vegetarian ones. Now the right thing to do in this circumstance would be to bring a fresh set of vegetarian rolls and comp them for the inconvenience. At least that's what i would have done if it were my restaurant. Not only did this NOT happen, but there was barely an apology. At the checkout counter when we came up to pay the bill, the waitress was trying to talk me into getting a frequent buyer card, completely oblivious to the fact that we'd had a terrible time at their establishment and would NOT be coming back. Seriously, you have good food; please back it up with some basic customer service and humility.
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