I am really confused on how something as simple and straightforward as a single burrito can be messed up but thank you Taco Bell, you have succeeded in doing just that. I ordered a protein burrito fresco style without rice. I get to the window only to be asked if I wanted rice in my bowl to which I confusedly respond "I didn't order a bowl but if the burrito has rice...then no I don't want it". I waited 5 more minutes to have a second person come to the window and asked if I had two orders. "Uh no...(but I would like my single order that I have been waiting on" only to have him look at a bag in front of him and shove it in my direction. So let's recap...I ordered a protein chicken burrito and 10 minutes later I received a burrito with nothing but tomatoes, lettuce, and beans . Great job guys...the only thing more frustrating than your obvious confusion for how to construct a burrito was knowing that I wasted 10 mins of my life and money only to have to still get something somewhere else.