TLDR: 24 hours; overpriced dishes; many servers, hit-or-miss service; wait times common
If it's the weekend or we're in the area, we are going to end up here since cheaper dining options are not really available. I really don't get the hype about this location. The broth is not really that great, but people crave this location. I wouldn't make a special trip here just for the soup. They have an expanded Chinese and Thai menu, but I wouldn't recommend ordering these overpriced dishes as you will be disappointed. I do enjoy the calamari with fried garlic and jalapeƱos as this fresh preparation style is not seen elsewhere. Their vermicelli noodle bowl is pretty standard with other locations and won't disappoint. Spring rolls aren't too bad either.
They give you a filled water cup right away upon seated. They don't have pots of tea available; just a cup of hot water and a tea bag was presented upon ordering. Apparently they don't do that here, which is weird for this type of cuisine. Service can be good, but it can get busy as everyone really helps the other tables out. Don't be surprised if there's a wait list for 10-15 minutes; however, I would find other options if the wait is longer than 20 minutes.