I have been to ULB three times now and I am so impressed with the service they provide. I was a little concerned since my last fill had fallen out rather quickly but I explained this when I came in and not only did they take the time to understand my concern, they also made it right. Boo was amazing! She let me know that if I ever had any concerns about my lashes or the service to call right away and that they would do what was needed to get it fixed. She took the time to listen to me and walk me through a possible cause. I have been searching for a great lash place in Scottsdale for a while now and am so happy that I have found Ultimate Lash and Brow! They truly are one of the best!