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  • Save yourself the trouble and annoyance and go to Sam's Town.. Probably the worst customer service I have ever had. I came in on a Saturday a few weeks ago around lunchtime. There were two people working at the time, with about 3 people ahead of us in line. The girl working seemed stressed and overwhelmed with her orders while the guy just stood watching her, offering input every now and again, but mostly was just being obnoxious and cursing for no apparent reason. As the line moved painfully slow, we tried to keep patient as we watched the man working offer no assistance to the stressed woman. When it was our turn the man decided to stand over the woman and give her direction. It was at this point when I realized the girl must've been training. We ordered double meat on one of the meatballs and the man told her "just dump them all in the middle" and then when she did he began laughing hysterically. This man was directing this poor girl the wrong way on purpose for a joke that involved my f***ing lunch. I could not believe this was happening. After he was done laughing he told her the correct way to do it all while butchering my sandwich. We were the only customers in the shop at the time. As he continued making jokes and flirting with the girl another customer walked in. He stopped making his jokes and started washing his hands. When he finished, he started banging the paper towel dispenser as loud as he could getting the paper towels out and then proceeded to wash his hands again and repeating the banging process. This guy could not have been more obnoxious with everything he did. I couldn't believe the lack of professionalism. I get it, you make sandwiches for a living making minimum wage, but that doesn't mean you have to be a complete ass****. When we were finally almost out, we noticed the bill was too high. She had overcharged us.. UHG... I couldn't get out of this place fast enough. If I wasn't in such a hurry I would've confronted him. If I ever go back there it will only be to see if that idiot is working so I could file a formal complaint.
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