| rev:text
| - As a 3-year patron of the Happy Valley Mellow Mushroom, I never missed an opportunity to rave about the place. When this location opened just 5 minutes from my house, I thought for sure it was a gift from God. However, after 3 visits, I will never be returning to this restaurant, and will happily make the longer trek to Happy Valley, where I know I will leave satisfied.
Our first visit was 2 hours long. Not by our choosing. Not only did it take them over 30 minutes to get us our drinks (a water and a coke), but then an hour to get our meals. And my husband's meal was wrong, they offered to make him the pizza he really ordered, and we obliged. Had we known it would take them another hour to make the freakin thing, we would have said no thanks. This was only a few weeks after they had opened, so we thought that maybe it was because they were still getting their bearings, and didn't realize how busy they would be (even though the place was empty). So we gave them another shot.
The next time, we got take out pizza from them. It was cold but I suppose I can't blame them for that. This visit is not the reason I am writing this review.
The last straw occurred last week, on Wednesday, October 10th. I had family in town, my sister and 1 year old niece, and we brought our 2 month old son to dinner as well. The 5 of us requested to sit outside because it was just plain gorgeous out. We arrived before 7pm. Upon going outside, I immediately was hit with the smell of cigarettes, so I tried to pick a table that seemed to be further away from the smell, thinking it was just some passers by outside the restaurant. I unknowingly had chosen a table closer to a table where a few men were smoking. Now I was under the impression that smoking was no longer allowed in restaurants...I didn't think this was new news. My husband politely asked the server what their policy was on smoking and she said after 10pm they allowed it. (Which I still think is bull). Since it was well before 10pm, she asked the men to move. They stepped just outside the bar area and the lovely draft made the stench even worse, but we couldn't complain since they weren't technically in the restaurant anymore.
Our food arrived and it was good, but our conversation kept getting interrupted by some loud people, who turned out to actually be servers, who kept going over to the smoking table and socializing with the men, who were also servers. I discovered this because when the men left the table, it was shortly reoccupied by two female servers on their breaks who promptly lit up as well. Not only is this illegal, but with two babies nearby, it is extremely inconsiderate.
When we left, we were all very disappointed, and embarrassed because we had raved so much about this place to my guest and it was such a terrible experience. My husband went in and asked for a manager, unfortunately he didn't ask her name, but he had the sneaking suspicion that she was not actually a manager, but a server pretending to be a manager. He asked this person what their policy was on smoking and she said they allowed it "on the ends but not in the middle." What the heck kind of smoking policy is that, and why were we told something different before?
We will NEVER be going back to this location, and I suggest that unless your favorite pizza condiment is second hand smoke, you don't go here either.
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