I know they're only a week into it following their soft opening, but they need to close the place in order to train staff & get their ducks in a row. My husband I were there at 12:45 & they were busy but had several empty tables. We were told 30-40 min. but it was only about 15 min. 1st & only good sign. I think the kitchen was behind although we saw several people seated after us that got their food before us. Two ladies in the booth behind us complained about it taking forever to get their food (same waitress as us)...finally they were served & were offered free pie. Ours took forever & I finally caught our waitress to let her know I wanted my soup before my meal which I was pretty sure wasn't going to happen otherwise. Obviously she had never waitressed a day in her life & not capable of being trained. We got our food, then after eating the waiting really began. We said something about getting the bill to what appeared to be someone in charge?? Or not so much? We ordered a couple pieces of pie to go & she seemed to write it down but not sure...cause it never happened. We waited & waited for pie & bill until we finally caught her after she'd been totally oblivious. At 2:45, 2 hrs. later we left the restaurant having been given a free meal when we went to pay cause we had to be honest once the gal at the register asked if everything was ok. This didn't begin to makes up for the horrible experienced! FYI the Scandinavian meatballs are nothing like Osseo & Rice Lake Norske Nooks:-( They were horrible! Going to take a long time before we go back if we do. Hope they make it but like I said they need to get their ducks in a row. Don't assume because they have other successful Norske Nooks this one doesn't need work & effort to make it.