In the past the service has been decent. Yesterday i brought in a pair of $70 boots for rrpair. Wawyne claimed they were chepa and made of plastic. Then i showed him my Coach shoe that my god had munched on. He said it was a white gold leather and that i should bring the mate back so the repairs would match. Brilliant! So i brought the pair back just now and the shorter guys says they dont have that color. WHY DID WAYNE HAVE ME DRIVE ALL THE WAY BACK?! This guy claims he does all the work and WayNe wouldn't know. Well, Wayne came from the back wearing a work apron and said he could fix it. What a ridiculous waste of my time. Really disappointing service from a place i used to frequent. Also, time to glue on my "cheap plastic heel" was over a week. A freaking week. Pass on Abes.