We went there last night (Thursday ) for dinner. I ordered a tour de Italy with tortellini. Not only did it take 30ish minute for us to get our food, despite not being very busy, my tortellini were still cold with lukewarm sauce poured over top. The other pasta dish was also cold despite the fact that my husbands came out piping hot. I told our waitress and she didn't seem to care too much, she basically said deal with it. Considering I couldn't eat two of the items I ordered I'm pretty ticked I spent 20$ on a plate. We won't be going back here again.
Update: I called the next day and spoke with the manager Leslie. She was understanding, helpful, and on top of addressing the issue. She made it clear that the food and service we reviewed was unacceptable and she corrected the issue. We intend to go back shortly and I will definitely ask for Leslie if I have any problems! Thanks Leslie!