I am a regular Starbuckser in NY. I was visiting for the week and decided to order from this one since it was conveniently located near my hotel. I ordered the sous vide, which was thrown in the Starbucks food bag which I asked to be placed into a container of some sort only to find out that the peppers were hard when eating. My coffee was okay. As I tried to speak to the woman behind the counter she barely looked at me and didn't want to talk to me. Honestly, why work somewhere where you aren't happy or where you can't put a smile on your face and provide exceptional customer service. I'm sure there's someone else who needs a job. Although, the woman behind the register seemed pleasant.