I contacted them to discuss wedding bouquets. I didn't really want anything out of the books. The Manager (I think his name is Richard) was very patient and encouraged me to describe what I envisioned (including succulents, lavender, tulips). He kept me updated through the weeks while he searched for the additional materials that I had requested. We ordered my bouquet as well as a bridesmaid and several smaller bouquets for family. They delivered them to our location and they were stunning! They even dried perfectly for us to preserve. Not everything works out perfectly when planning a wedding...like my last florist. This was a very lucky pick and I couldn't have been more happy about what they did!!!