Papa Johns pizza is OK, we skip around the big chains when we don't feel like sitting down at a real pizza joint. The pizza itself is OK since we usually pick it up from this location due to their crappy delivery service. The in-store service is just crappy as well, probably the worst of any pizza place we have been. It's not even one particular thing, it really is just an all around bad experience, and has been like this for a couple of years. It's too bad, I like the garlic sauce that comes with the pizza!