I was wavering between 3 and 4 stars and what put them up to four was the art gallery that is connected to the theater. They had a pretty cool photography exhibit going on when the hubby and I went to see Swan Lake and so that was a nice bonus and gave us something to do during intermission.
The Bad: The seats are small and somewhat uncomfortable and the rows are also very narrow so you have to step over people to get to your seats. That aside, I do like the fact that the small size creates a very intimate feeling. Just be sure not to get tickets on the side sections; you won't be able to see the entire stage. We were in section R1 in about the middle of row J and I feel like we missed a lot. Also, I didn't like the fact that the concession stand only takes cash but fortunately we came prepared.
The Good: The theater is nicely decorated and has a very elegant feel to it yet at the same time the atmosphere is very relaxed. You will definitely fit in whether you choose to dress up or dress down. The ushers and staff seemed very friendly and knowledgeable. If you live in Chandler you can't beat the location because it is so close to all the restaurants and bars downtown so you can make a whole night of it. We actually parked in the dirt lot on the SW corner of Arizona and Chandler and so we were able to eat at the Italian place and then walk to the show.
Bonus: In addition to the free cool art gallery that is open even when there is not a show going on, they also occasionally host free shows! How awesome is that! The Chandler Symphony has several weekend afternoon performances that are completely free and open to the public. I will definitely be checking those out in the near future.