The first time I went in, Lisa was amazing. She fixed my cut and did a great job. I called her about a week and a half ago for a trim and waited but got no call back. Therefore, I walked in and figured that her colleagues would take good care of me. Kate did a good job but really didn't do very well on my son. Yes, he's a toddler but- she could have been more easy about him. She just kind of threw up her hands and he left how he left....but she charged me the same- incomplete haircut or not.
I don't think I would go back to her because she was slightly pretentious whereas Lisa wasn't.
Its a convenient location with decent service- hence the 3 stars.