| rev:text
| - Worst service ever in Calgary!
I would have given them no star if I had this option.
Very very bad customer service with an average Sushi.
We don't live nearby but recommended by a friend and after reading the reviews (although the reviews were not great and I was worried about it) we decided to go and give this place a try. We were a group of 8 but had no issue getting a table and there was no wait time.
We ordered many things including Sushi rolls, Sashimi, Salads, etc. The taste of the food, was just average, Edamame was OK but did not look fresh. We ordered a Crispy tuna sushi roll but when it was delivered, we noticed that it was deep fried. We told them that it was not mentioned on the menu but the waitress said the picture was showing that it was like that! Anyway, we told her we wanted this to be changed to a normal spicy tuna sushi roll. She took the plate but after 2 minutes the manager came back with the plate saying you want this to be cancelled? In a very rude voice. We said yes, then she said you already ate few of these! We said how we could see if we liked it or not without trying one or two? Anyway she replaced that with tuna roll ( at the end I give her at least credit for this) .
When we wanted to order dessert and asked for the menu, the waitress said we don't have menu for dessert. We said how we can order then? She said you need to look at your back on the wall!!! Anyway, I turned back, looked at the wall, started reading for our party what was there on the menu!!! Never seen such a waitress.
At the end after we signed the bill given a marker to sign, and when my friend told her that it was not a pen he was given, she grabbed the pen out of his hand saying no this is a pen and without any word she just left.
I don't know if she had a bad day or what but I don't care about it and professional waitresses or waiters always put their customers as their priorities.
Will not recommend this place and will not go back for sure.
|