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  • I was seeing this clinic for a year. My children and myself. I felt as if the care was amazing from the hygienist my family saw. However the individual was not working for our next appointment and we saw someone else. That individual I was told was an assistant I did not know that at the time of my cleaning, I complained at the time of treatment of an aching area however never having a cavity or sensitive teeth I wasn't sure what it was. The assistant looked over my concern and after that I had to see a dentist elsewhere for a second opinion. I did not fault this office. I asked well in advance that my children's upcoming appointments be with the hygienist we have come to trust and was told she would be available for the appointment today. However when we arrived it wasn't her. I asked the lady at the desk if we were seeing our hygienist and she FIRED US from care. Seriously terminated care because of the fact we have a preference in whom cares for us. I'm sure me speaking to the lady went in one ear and out the other but I had zero issue with the care we were given by the Dr. I had no problems with the original hygienist but to request to see a specific hygienist and be terminated from care is disheartening. I'm not sure if it's a personal thing but it sure does feel like that at this point. I would suggest gracious professionalism.
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