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| - As I was driving home from work this past Monday during the storm, my oil light came on in my car. So I got off the freeway at the next exit and pulled over and googled tow companies in Phoenix and Quik Pik Towing popped up. I called them and told them I needed a tow and explained where I was. The dispatcher was very nice and told me that due to the storm and the road conditions, that it could be up to a 2 hr wait. I was a little upset at the time frame, but I knew that it was pretty horrible outside so I set up the tow with them. After I hung up, I did call around to other tow companies in the area and they all gave me the same wait time, if not longer than what Quik Pik told me. About 30 minutes later I get a call from the Quik Pik driver named Lonell and he was very nice and he told me that he was on his way to get me but it would be about an hour. I said ok thank you for calling. Lonell called me again 30 minutes later to let me know where he was. It was so nice to not wonder where he was, if he is coming, is he lost. The updates made me feel a lot better. I never had to call the dispatcher to find out his progress. He called again and told me he was right down the street, as I'm on the phone with him I see a pink breast cancer awareness tow truck coming down the road, which I thought was awesome, and it was Lonell. He got out of the truck and was very friendly, nice and personable. It was raining hard and he told me that I should wait in the truck so I didn't get drenched. He loaded up my vehicle in a timely manner and dropped my vehicle off at the dealership and then gave me a ride home ( which saved me from having to find someone to come get me ) I am very glad I chose Quik Pik. The service was great, the driver was friendly and not intimidating, and I really appreciated the updates that Lonell gave me. I would recommend Quik Pik towing to anyone in need of a tow service.
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