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| - Somewhere around a 2.5 overall experience. This is a pricey buffet costing about $20 per person, not including tip, but is still significantly better than many of the 0-1 star $7-$10 buffets I've tried throughout Pittsburgh.
I went to Hokkaido on Saturday afternoon with five other friends. We were seated quickly and given water after our drink orders were taken. The food here is subpar at best and the tiny bit of service expected at a buffet (such as refilling drinks) is almost nonexistent. We had to flag down several different employees in order to have our drinks refilled throughout the course of dinner. The only thing that I truly enjoyed was the hibachi-style service bar at the back of the buffet where you could pick the ingredients that you wanted the attendant to prepare, it tasted yummy and the white sauce was very good. The buffet was set up like a high school cafeteria and nothing looked too appetizing. The sushi tasted like supermarket sushi and the frog legs were okay. Avoid the shark (because it's old) and stock up on edible seafood, like the crab legs, if you want to try and get your money's worth of food (which I was unable to do).
The dessert bar was bland. The flan and "puddings" (one was just mashed Oreos covered in whipped cream and the other was dried out bananas covered in a very thin layer of vanilla pudding and wafers) were gross and mushy. Even the chocolate fountain that I was looking forward to wasn't very good. I ended up sticking to the plain marshmallows which were in the section labeled "For Chocolate Fountain Dipping Only." I did like their selection of sorbets and ice creams.
Once 3 members in our group had stop eating a server promptly put down our check, hand wipes, and fortune cookies without bothering to ask if we were finished eating. We paid the bill, but continued eating for another 30 minutes until we noticed that the staff seemed to be impatiently watching us as if asking us to leave (and it wasn't because they were closing either). We quickly finished our small desserts, read our fortunes, and left. I understand wanting to maximize table turnover rates, but a business should never make its customers feel uneasy and rushed.
The relatively high price, mediocre food, and below average service made me feel very MEH about this buffet. I am in no rush to go back and wouldn't recommend it to any friends. I guess I'll just have to accept the fact that Pittsburgh just doesn't have any good buffets...
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