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  • It is a real shame when one employee (the manager) ruins a restaurant. Myself and a group of friends eat at Kenna's twice a month. We have been going on Tuesday's for the last year for their special of half-priced pizzas. Our group varies from seven people, to fifteen. Tonight was seven people. We all ordered our pizza's, as we usually do. Tonight it was six pies. We like to mix and match and then take the leftovers home for lunch the next day. The waiter comes back to say that the manager said there is a limit of five pizza's per table. Really? SInce when? So if a table of fifteen or twenty comes in they can only order five pies? We asked to speak to the manager. The waiter leaves, then returns and says that the manager said he would allow it tonight, but not again. Still asked to speak to the manager. He comes over with an attitude. I begin to explain to him that we have been coming in for a year and never once has there been this pizza limit he is claiming has been in place. I was in mid-sentence as he just walked away. This is a "manager"? You walk away as a customer is speaking to you? Very childish and unprofessional. This is the same person who waited on our group about four months ago and was absolutely horrible as a server! The worse service we have ever experienced. I don't know if this guy recently got promoted or what the deal is, but Kenna has made a poor decision putting this guy in charge! I hope he is satisfied, because after a year of being steady customers, we will NOT be back. Way too many awesome restaurants in the Charlotte area to be treated so rudely by a surly "manager".
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